A year in numbers at the Hello Hub in Suleja

We at Projects For All have been busy crunching the numbers for our first Hello Hub in Suleja, Nigeria, that was built in October 2013. With the help of Laura Castrillo, who generously volunteered her time to help us with the analysis, we are very happy to be able to present one year of user data from our pilot project. We would also like to extend a special thank you to Aliyu Zubairu in Suleja, who has tirelessly helped us collect data on the ground for the past year. We are still amazed by the vast turnout and frequent use of the Hello Hub by members of the community from all walks of life and are very excited to share our findings with you.

Number of visits to the Hello Hub

Based on our survey data collected during 150 days over the course of 52 weeks we estimate the Hub has received 26,700 visits. We found that average daily visits to the Hub range between 30 and 129 per day, with the periods of lowest attendance coinciding with school holidays. Children enrolled in a traditional school accompanied by teachers account for around 25 visits on an average weekday.

Visits are highest on weekdays in the morning between 8am and 1pm, with lower attendance in the afternoons and on weekends.

Who is using the Hub?

Of the 5,443 visits in our sample, community children (i.e. children not enrolled in school) constituted the largest group representing 48% of the total. Children enrolled in school and adults followed at 27% and 23% respectively. Teachers accounted for only 2% of total users, but seemed to be instrumental in getting school children to attend as school children and teachers were observed attending at the same times.         

Girls vs Boys?  

Overall, women and girls represented 29% of all visits to the Hub. The percentage of women and children is highest among teachers and school children where they comprise 45% of the total. Men and boys represent the largest proportion of community children and adults, making up 77% of the population in these groups. So there is work to be done here to help more community women and girls find their place at the Hub.

Stories from our users 

Of course, numbers can only say so much and sometimes it’s best to hear from our users directly. Here is what Muibat Aliyu and Aminu Saidiu had to say about the Hello Hub:

“My name is Muibat Aliyu and I am 11 years old from Suleja, Niger State, Nigeria. I normally visit the Hello Hub whenever I am free because is located in my community. I learn a lot by using the Hub, and the Hub is my first time touching a computer. My favorite activity is playing educational games. My future ambition is to become a qualified teacher to assist the educational sector of my country.”

“My name is Aminu Saidu from Anguwan Gayan Suleja, Niger State, and I am 14 years old. I visit the Hello Hub three to four times a week. I normally use the Hello Hub to do my school assignments and play games. My favorite activities on the Hello Hub are browsing the Internet through google.com to do my school assignments and play educational games free off charge. My future ambition is for God to provide for my family to be able to sponsor my education to University to get a Computer degree.”

What did it cost?

Looking back and looking forward, we are proud to say that our Hello Hubs are truly an affordable means to give the most remote and disadvantaged communities a chance to learn and to be connected to the world. At a setup cost of $40,000, this only$1.50 per visit over the course of the first year in operation – that’s less than the cost of a cup of coffee in New York. But in the end, what matters most is empowering our users and communities, seeing them thrive and helping them accomplish their goals, and we simply can’t put a number or a price tag on that.

Written by: Judith Mueller